Privacy Policy

1. Consent

We take the privacy and security of all of our customers very seriously here at www.digitalcupid.co we are owned and operated by OASIS CONNECT - FZCO with registered offices at IFZA Property FZCO Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. We never sell, give, or otherwise share any of the personal information which customers give us during the course of our business relationship. This includes information such as your payment information and order history.

When you use the website and register for an account on www.digitalcupid.co then you give us your consent to use your personal information in the ways which have been outlined in this privacy policy. Therefore, please make sure that you read this privacy policy carefully to ensure that you fully understand all of our privacy practices when you use this website.

2. Personal information we collect

When you use the website www.digitalcupid.co then we will need to collect some personal information from you. This could include the following:

  • - Name
  • - Email address
  • - Date of birth
  • - Payment information
  • - Contact information
  • - Any other information that users provide us with when we request it from them

This information could be collected by us during any of the following points during your visit to www.digitalcupid.co, which could include but is not limited to:

  • - When you buy any of our products online
  • - When you create an account on www.digitalcupid.co
  • - When you contact us using the form on the website
  • - Payment information-If you make any complaints

3. Security

We have worked hard to make sure that www.digitalcupid.co is a completely safe space to shop online. Please know that we do not store or collect any of your personal financial information when you use this website, and any other personal information which is transmitted to us is protected using SSL (Secure Socket Layer) technology.

We advise all of our customers to keep their own personal log in information safe at all times, and that they should contact us in the event that they suspect that someone else may have access to their account.

4. Under 18s

The website www.digitalcupid.co is suitable only for those aged 18 and over, and we do not knowingly collect personal information from anyone under the age of 18. Anyone who is under the age of 18 and is found to be using our services will have their account removed and further acces blocked.

5. Website logs

The website www.digitalcupid.co collects some information about website traffic which we use to run the website and to improve its performance and fix any bugs. Only the staff which work at www.digitalcupid.co will have access to any of this information, which could include ay of the following:

  • - No information which can be personally traced to you – everything is anonymous.
  • - Information on how many visitors our website gets a day, week and hour as well as general information such as how long users are generally spending on the website. This helps us to improve the website as well as learning more about our customers in general.
  • - Which pages of our website are most visited and when.
  • - Which other websites and search engine keywords people used to be able to find our website.
  • - What browsers our customers use.

6. Sharing information

The information collected from customers when they use the website www.digitalcupid.co shall only be used for the purpose for which it was originally collected. We will not share any personal information with any third parties or for any wider marketing purposes. The only instances under which we may be required to share some of your personal information is if any of the following circumstances were to occur:

  • - In the event that we use a third-party supplier to deliver some of our services, which includes our third-party payment platform.
  • - In the event that we are legally bound to do so, for example if we have to aid a criminal investigation or if we believe that we need to share some information to aid with a criminal investigation or otherwise keep our users safe.

7. Data subject rights

All data subjects on www.digitalcupid.co have a number of rights which they are entitled to under the terms of the GDPR. This includes having the right to request access to the personal information that we store about you.

You may also ask for corrections to be made to the information we hold about you if there has been a change in your personal circumstances or for the information to be deleted. You may also ask us to restrict the processing of your personal information as well as being able to object to us processing the information altogether.

These rights are in accordance with the General Data Protection Registration. If you would like to make a request in relation to any of these mentioned rights, then please get in touch with us and someone will assist you.

8. Cookies

The website www.digitalcupid.co uses cookies. These are small text files which are downloaded and then stored by the device which you are using to browse the internet. Cookies are used to provide you with a smooth and error free experience when you use this website.

We use cookies to make sure that the website www.digitalcupid.co is working properly, as well as to collect anonymous data to gain insight into how users are browsing the website.

Cookies can not be used to collect any personally identifiable information, and we do not pass cookies on to any third parties.

However, if you would prefer not to have cookies stored on your device then you have the option to change this using your own browser preferences, however, please bear in mind that some functions of the website will not work as well if you do not have cookies enabled.

9. Get in touch

Please contact us for further information or questions about this privacy policy.