We take the privacy and security of all of our customers very seriously here at www.digitalcupid.co we are owned and operated by OASIS CONNECT - FZCO with registered offices at IFZA Property FZCO Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. We never sell, give, or otherwise share any of the personal information which customers give us during the course of our business relationship. This includes information such as your payment information and order history.
Please make sure that you read this document carefully and, in its entirety, to make sure that you fully understand all of our terms and conditions. If there is anything in these terms and conditions that you do not understand, then please get in touch with a member of the team using the contact information below.
If you do not agree to the following terms and conditions, then you may not use this website.
If you intend to purchase and download any of the dating materials which are offered on www.digitalcupid.co then you will first need to sign up for an account. This is free to do. When setting up an account customers will be required to enter some personal information about themselves, which will include their name and contact information which we need to be able to deliver you the products and services which you have requested from us. For more information on the ways in which we will use and handle any personal information that you provide to us, then please make sure you also read our privacy policy.
All of the materials which are sold on www.digitalcupid.co come in a digital format, and once your payment has been processed then the customer will be sent an email containing instructions on how to download their chosen materials to their device.
Upon purchase customers are granted a license to view these materials for their own personal use only, and these can not be used for any commercial purpose and are not intended for any wider distribution. For more information on this, please see the Copyright section in these terms and conditions below.
The titles and materials sold on www.digitalcupid.co are intended for personal use and information purposes only. They are designed for customers looking to do their own research on the subject of online dating and relationships.
These materials are not designed to be used in lieu of professional advice or support in the event of someone suffering from relationship problems in which there is any risk of harm to one selves or others, or if they believe that they are suffering from mental health issues.
These materials are also not suitable as guidance or support for anyone who feels that they may be unsafe in a relationship – if you believe that any of these apply to you then we advise you to seek professional or medical support.
As previously stated, there are no fees for the membership to www.digitalcupid.co and we do not charge customers to set up an account. Customers are only charged for the titles which they use. All titles are priced differently, with the prices clearly outlined in the shop accordingly.
All customers will be required to pay for the titles which they have chosen in advance and in full before they are able to download them.
All payments are processed online using our secure third party payment platform. Both Visa and Mastercard are the accepted forms of payment, and as soon as the payment has been processed then DCOC, UAE shall appear on the customer’s bank statement as the billing descriptor.
While we always do everything we can to ensure a smooth transaction process here at www.digitalcupid.co, we are always looking for ways in which we can improve our services. Therefore, if you have any comments about your experience at www.digitalcupid.co, or in the event that you wish to lodge a complaint then please get in touch with us so that we can rectify this immediately.
In certain circumstances, such as if you find that the products and services offered did not meet the original description, or if there has been a technical issue with any of the products that you have downloaded then you may request a refund.
Customers seeking a refund will need to get in touch with a member of the customer service team in writing within 14 days of receiving their products. This will then be reviewed by a member of the remissions team, and if the application for a refund has been a success then the customer will have the money refunded back into the same account from which they made the original purchase.
As everything which is sold on www.digitalcupid.co is digital, we do not charge any delivery or handling fees for any items purchased. We will always aim to deliver items as soon as payment has been processed, which should always happen automatically.
The download speed for items will then vary, so we always recommend to check that you are connected to a secure and fast broadband provider before attempting to download any of the titles.
In the event that it has been more than 24 hours since you made your payment, but you have not yet received the download link then please get in touch with a member of customer services who will look into this and come back as soon as possible.
The website www.digitalcupid.co and the information that is provided within it are all provided on an “as is” basis and are intended for your own personal information use only.
The astrology services provided are for general information and are not to be intended for use as life guidance or financial, medical or therapeutic advice. If you need advice regarding any of these areas then we advise that you speak with a professional.
The website www.digitalcupid.co does not assume liability for any errors or omissions in the content on this site, including, but not limited to, typographical errors, inaccuracies, outdated information, or broken links.
This site and all information within it are provided on an "as is" basis without any warranties of any kind, express or implied.
All of the content which is sold on www.digitalcupid.co is for the customer’s personal use only, and is not intended for wider distribution or any commercial purpose. Unless it has been otherwise stated then the website www.digitalcupid.co owns all of the copyright as well as the intellectual property rights to all of the material on this website which includes but is not limited to: graphics, photography and documents as well as other content such as articles and text.
None of the above grants a person the right to copy or include any of the material that they download from this website into a published work or for any other commercial use. You may use, view and download and store the content that we offer on this website for your own personal use only. Commercial use of this content is not permitted, neither is the re-distribution, publication or otherwise making available any of the information that has been provided by us to any third parties.
Registered customers of www.digitalcupid.co may cancel their membership to this website at any time, which they can do by deleting their account.
For cancelling orders, we are unable to process cancellations if the payment for the order has already been made.
In the event that we suspect that any of our customers are violating any of these terms and conditions then we may delete their account with immediate effect and without prior warning. They will also then have any future attempts to access our services blocked.
Please contact us for further information or questions about these terms and conditions.
